Victim Services

Williams Lake RCMP Victim Service Program

RCMP Victim Services program provides services to all victims of crime and trauma providing support and empowering victims to move from crisis to confidence.

Our Program partners with governmental and other community agencies to offer additional assistance.

Critical Incident Response:

  • Respond 24/7 to calls from police to:
    • Provide initial incident crisis intervention
    • Provide critical incident stabilization
    • Liaise between victim and emergency personnel
    • Respond to hospital call-out when directed by police
    • Identify and address immediate and post-incident impacts of crime and trauma
    • Where necessary work with victim to develop a safety plan
    • Provide information regarding next steps or actions to be undertaken by the police 
    • Coordinate with appropriate parties/agencies for additional assistance

Criminal Justice System – Information and Support:

  • Provide information to victims about their rights under the Victims of Crime Act (VOCA)
  • Provide and/or arrange for victims to receive case specific information to which they are entitled
  • Provide information about the criminal justice system process, and roles of key parties
  • Support and prepare victims for the criminal court process, including:
    • Review with victims whether they may require testimonial accommodations
    • Arrange, facilitate and/or accompany victims to meetings with criminal justice system personnel (e.g. police, Crown counsel, corrections staff)
    • Prepare victims for possible emotional responses to court proceedings and/or testifying
    • Provide victim with court orientation by providing a courthouse tour, reviewing court room protocol, and/or providing public education materials
    • Accompany victim to court during hearings and trials
    • Provide information regarding options for travel expenses to court and assist with facilitating these processes and arrangements
    • Provide information about and assistance with Victim Impact Statements
    • Provide support to the victim upon conclusion of the case, ensuring victim is aware of and understands the outcome, and has access to necessary follow-up resources including registration for Victim Notification where appropriate.

Practical and Emotional Support

  • Provide emotional support to assist victims to cope with the impacts of crime and trauma
  • Assist victim with the completion of forms (i.e. Crime Victim Assistance Program application, Victim Impact Statement, Victim Notification registration)
  • Assist victim with accessing transportation services including, but not limited to hospital, court, police, and/or transition house
  • For victims of family and sexual violence, and with victim consent, collaborate with Community-based Victim Services and Aboriginal Victim Services.
  • In highest risk domestic violence cases, and with victim consent, make referral to Inter-agency Case Assessment Team (ICAT)

Information and Referral

  • Provide referral information about Ministry of Justice and Solicitor General supports including:
    • Victim Services
    • Victim Safety Unit
    • Crime Victim Assistance Program
    • Stopping the Violence Counselling, Children Who Witness Abuse Counselling
    • Provide referral information to community resources and other resources

Networking, Public Awareness and Education

The following activities are provided depending upon the needs of the community and the program victim service requirements. 

  • Host and/or participate in victim-related events
  • Upon request facilitate educational workshops related to victimization and safety
  • Inform other community agencies about services available to victims of crime
  • Providing support and resources in First Nations communities 


Services NOT Provided:

Crime scene clean-up                                                                    Mental health services

Legal advice                                                                                        Counselling
(Victim Service workers DO NOT provide counselling)

For More Information or Assistance Contact:

    Mick Howell                                                                                                  Harriet Hird

Program Manager                                                                                           Case Worker

575 Borland Street,

Williams Lake, BC V2G 1R9

Phone: (250) 392-8709

Fax: (250) 392-8707

The Williams Lake RCMP Victim Service Program is jointly funded by the 
Ministry of Justice, City of Williams Lake and Cariboo Regional District

Prevention of Violence Against Women Week

April 12- 19, 2015

Action on Violence Against Women in B.C.

Violence against women happens in all cultures, religions and ethnic communities, at every age, and in every income group. It takes many forms, including domestic violence, sexual violence, sexual exploitation, human trafficking, missing and murdered women, and violence against Aboriginal women.

The prevalence of violence against women in British Columbia is a significant social issue:

  • Domestic violence killed 113 women in B.C. from 2004 to 2014.
  • There were more than 12,300 police-reported victims of intimate partner violence throughout B.C. in 2013.
  • Over 3,200 sexual assaults were reported to police in 2013. An estimated 90% of sexual assault cases go unreported each year.
  • Aboriginal women are nearly three times as likely as non-Aboriginal women to be victims of spousal violence and are significantly more likely to experience the most severe and potentially life-threatening levels of violence.

The Violence Free BC strategy is a roadmap to end the violence, and to support women whose lives and well-being have been impacted by violence. It is a strategy that combines immediate actions with a long-term vision to keep women safe from harm.

The five key priorities for moving toward a Violence Free BC, and examples of actions B.C. will take to stop violence against women, include:

1. Challenging beliefs and behaviours

  • Action: Launch a public awareness campaign, focusing on domestic violence, to educate and engage British Columbians on how to stop the violence.
  • Action: Target new investment in school-based prevention programming to shift attitudes and behaviour around the issue of violence against women and girls.
  • Action: Continue to enhance the K-12 curriculum by including learning objectives that support core competencies around healthy and safe relationships.

2. Ensuring services are responsive, innovative and co-ordinated

  • Action: Work with post-secondary institutions to explore best practices and approaches to better prevent and respond to the issue of sexual violence.
  • Action: Develop a provincial sexual assault policy.

3. Supporting women to rebuild their lives

  • Action: Ensure women who are fleeing abuse and receiving assistance through B.C.’s Employment and Assistance Program are eligible for moving supplements, even when they are living in transition homes.
  • Action: Improve access and availability of culturally appropriate skills development and labour market programs for Aboriginal people.

4. Addressing violence against Aboriginal women

  • Action: Work with federal, provincial and territorial governments to take targeted action to address violence against Aboriginal women.
  • Action: Work with the signatories to the MOU Regarding Stopping Violence Against Aboriginal Women and Girls to establish a joint partners’ table to oversee implementation of the MOU commitments.

5. Fostering strong relationships and new partnerships.

  • Action: Target investments to support innovative partnerships that raise awareness and take action on violence against women, and increase service delivery collaboration and co-ordination, such as through Interagency Case Assessment Teams, Domestic Violence Units, Child Advocacy Centres and mobile sexual assault response teams.
  • Action: Explore new opportunities through social innovation initiatives that aim to increase community-based prevention and response services through private sector partnerships and investment.

Help is available at any time to victims of violence in B.C. VictimLink BC, a toll-free, confidential telephone service available 24 hours a day, seven days a week, in more than 110 languages at 1 800 563-0808 (


Contact Us

  1. Program Manager or Case Worker

    Ph: 250-392-8709


    575 Borland Street
    Williams Lake, BC
    V2G 1R9
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    Staff Directory

    Program Manager                                                                                           Case Worker

    575 Borland Street,

    Williams Lake, BC V2G 1R9

    Phone: (250) 392-8709

    Fax: (250) 392-8707

    Program Manager                                                                                           Case Worker

    575 Borland Street,

    Williams Lake, BC V2G 1R9

    Phone: (250) 392-8709

    Fax: (250) 392-8707