I am moving into a new home in Williams Lake; how do I get a new set of carts?
If you are moving into a new home in Williams Lake, you must apply and pay for a new set of carts at City Hall during business hours. Once the fees have been paid, a new set of carts will be delivered with a set of instructions for the new resident.

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1. Will my solid waste and recycling be picked up when my collection day lands on a statutory holiday? What is the garbage collection schedule?
2. Why must I have my solid waste carts on the curb before 7:00am on the morning of my collection day? Why can’t I put them on the curb the night before?
3. What is the cost if my carts are lost, broken, or stolen?
4. How do I know which cart is mine if I get them mixed up with the neighbor’s carts?
5. During the winter months, where do I put my cart?
6. What can I put in my recycle cart?
7. Why can’t I put glass in my recycling cart? It is recyclable.
8. Can I get another solid waste or recycling cart if I need more?
9. What if I have a secondary suite in my residence and I want another set of carts?
10. What if I generate more garbage per week than I can put in my garbage or recycling cart?
11. Will the City’s garbage contractor pick up my garbage if the lid is open a little bit?
12. Is my garbage can bear proof?
13. The larger carts are just too big for my needs; are there any smaller sizes of carts that I can get?
14. I am moving to another home in Williams Lake or out of the City completely. What do I do with my solid waste carts?
15. I am moving into a new home in Williams Lake; how do I get a new set of carts?
16. What if I put non-recyclable items into my recycling cart?
17. Can I put anything I want into the garbage cart?